In simple terms, EPRLive is a web-based payroll reporting system that processes billions of dollars in employee benefits each year. Since its inception in 2008, the system has undergone a patchwork of feature updates and fixes, gradually resulting in an abundance of redundant processes and a declining user experience. Wanting to streamline these growing issues, Corellian set us on a mission to rethink and redesign their entire product from the ground up. By breaking the project into critical phases and working closely with Corellian’s Operations team, we gained a clear understanding of what the product does and how it could be made to work better. We removed all unnecessary processes before reorganizing the information architecture into a clear sitemap. We constructed wireframes and conducted testing to ensure the new processes were fluid and comprehensible, and finally polished up the new structure with a fresh user interface design. At the heart of this entire process was a close working relationship with Corellian’s Operations and Web Development teams to ensure a seamless and successful launch.